Customer management is a fundamental parameter to optimize delivery routes.

When entering a new client through the individual creation form you must look for the address in the address field. As you enter the content of your address in the field, the available options will be displayed. Only addresses that are identified can be entered.

When entering the clients from an Excel file the addresses are processed and located in a progressive way, through a series of states.

• Entered: Corresponds to the initial state of the addresses. All addresses entered from a file are started in this state. The addresses that are in this state will be displayed next to a lead icon next to the name.
• Geocoded: Corresponds to the state when the address was located, obtaining the latitude and longitude of the geospatial position. The addresses that are in this state will be displayed next to a green icon next to the name.
• Error: Corresponds to the state when the address was processed, but it wasn’t possible to geolocate it. The addresses that are in this state will be displayed next to a red icon next to the name.

Only Geocoded locations can be used to optimize routes. If the client's address has an error you can correct it by editing the client.

Suggested addresses and geolocation of the entered location are obtained using the Google Places API.